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COVID-19 | PROCEDURES JULY 2020

Following The Government guidance in March we had closed our doors for the safety of our customers and staff. The good news is we have implemented procedures to enable Alvar Karting and Laser Centre to open for business from the 4th July 2020 following the government guidlines.

The procedure to enable customers to be guaranteed a slot would be by advance bookings only from 10.00am. We are afraid walk ins maybe turned away due to unavailable timeslots.

Our priority since closure had been nothing but finding ways to make it covid 19 secure for our Staff and customers with a lot of hard work and dedication we have now implemented the following to ensure we have covered everything to ensure safety for all.

STAFF SAFETY

All members of staff are to wear PPE which includes face masks, gloves and eye protection. Prior to commencement of there working day a temperature check will be carried out on their arrival by management. All staff are requested to stay at home should they feel unwell and show any symptoms of coronavirus. No PPE can be shared at any point hand sanitisers will be provided to all staff on site.


CUSTOMER SAFETY

We request that should you not feel well or show symptoms of coronavirus please let us know asap by phone,text or email so that we can reschedule your booking. Please do not to turn up at the centre. Hand sanitser will be provided to all and will be available at various locations around the centre. We request that all customers to wear face masks where possible covering their nose and mouth during their visit at the centre. Balaclavas,gloves and face masks can be purchased at the centre from reception, it is compulsory for go karting customers to wear balaclavas and gloves.

SOCIAL DISTANCE

A one way system has been implemented for all Karting customers and laser, please ensure the entry sign and social distance markings are followed at all times. Should any customers arrive early please telephone the centre to let us know you are here and wait inside your cars or form a que outside the entry markings. At no time enter through the doors unless a staff member requests you to do so.

BOOKINGS

We shall be taking all bookings by online payment or tele pay using the card payment facility, please try and avoid to pay cash where possible. Should you need to visit the centre to pay for your booking by cash in advance. We shall provide a relevant time and date to suit both parties.

BOOKING NUMBERS

We have had to reduce bookings and booking number groups to comply with the social distancing procedure.
Karting we can allow up to 10 drivers with 6 spectators per time. Laser we can allow up to 8 players and 1 organiser per time .
Parties - for all laser / gokarting parties we have had to reduce our numbers to a maximum of 8 plus 1 organiser.
Should you have an party booking enquiries please drop us an email or a telephone call to discuss further.

SURROUNDINGS

To ensure we keep a safe social distancing policy and procedure to make it safe for all we have had to make major changes to our normal settings. Though they will be different we can assure you your visit will be enjoyable as ever.

We are excited to announce we now have a new fresh exciting look to our track.

Please respect our social distancing procedures to keep it safe for you and our staff who are working hard to ensure you enjoy your visit. We look forward to seeing you all very soon.

CALL 01922 478310 OR BOOK ONLINE NOW OR LET US CALL YOU

Alvar Business Park, Straight Road, Willenhall, West Midlands. WV12 5QY TEL:01922 478310 Copyright 2013 Cre8ivminds Ltd. All Rights Reserved
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